PSI RMA & Tech Support Request Form

Please fill out the following form so we can locate your record and properly support you. If this is for an RMA request, please go to here to read the return policy first.

1. Basic Contact Information

Your Sales Number from PSI	(Must have. This is the # on your sales receipt. It starts with 2k)
Your Name
Street Address
City
State / Province
ZIP (Postal) Code
Country (if not USA)
Phone Number (plus area code)	(Very Important)
Fax Number (plus area code)
Email Address	(Must, without this we can't e-mail you!)

2. Product Information

Which product & model ? (Must)
Which Operating System are you using? (Must)
If this involves a PCI card reader, what are your PC's brand/ model, motherboard's model/chipset & CPU speed?
If this involves a PCMCIA card reader, what kinds of PC cards (SRAM, linear flash, ATA flash, modem, ethernet, etc.) are you trying to read?

3. Description of Problem or Reason for Return & Instructions